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Skype: Current King of VOIP for the Mac (Now With Video Too!)

Published October 24th, 2006

Skype: The world can talk for free

SoftwareOriginally downloaded 7/26/06. Mac users have had to wait longer than we’d like, but finally Skype has unveiled its video phone for Mac OS X. I’m currently testing both Skype and Gizmo to see how usable they are in my telework situation.

Skype's Compact Main WindowUpdate 10/24/06. OK, so in July 2006 I installed both Skype and Gizmo on my PowerMac and went about testing them out. I purchased time with both to allow phoning to land lines and cellphones and gave myself 3 months to decide on one of them. In the meantime, other VOIP clients popped up on my radar screen, but thus far I haven’t had time to study them in any depth.

Both Skype and Gizmo have a lot of great features, and since Gizmo is the underdog here I was secretly rooting for it to win me over. However, the simple fact is that after many hours of trying, and after opening and closing a ticket with Gizmo Project support, I was unable to configure Gizmo so I could hear incoming calls. By contrast, Skype “just worked” with no problem at all.

Here are the notes I kept on Gizmo during the project.

Pros

Cons

  • Skype let me easily use a custom image for my “avatar”
  • Skype has a nice, clean, minimal but attractive interface.
  • Skype automatically defaulted its download directory to my Safari downloads dir
  • Skype has built-in support for Bonjour, for local users
  • Skype has lots of control for security and blocking
  • Skype has lots of control for event noises and handling
  • Skype puts a menu extra in the menubar (configurable) for status
  • Skype supports Growl notifications.
  • Adding a user was easy, and finding users was easy, too.
  • Skype has phone-like hardware for use with the PC ($40).
  • Skype has many more users and downloadable goodies.
  • Skype let me choose my Skype-in phone number (many more choices).
  • Skype supports file transfers to other Skype users.
  • Skype offers free conferencing, and setting up a conference was very easy from within the Skype client.
  • I like the variety and frivolity of Skype’s sounds.menubar (configurable) for status
  • Skype worked right away with no muss or fuss.
  • Skype’s support for IM seems more “tacked on” than Gizmo’s. In fact, it’s hard to figure out how to add an IM contact.
  • Skype seems to have more mature support for Windows… Will this be a disparity that continues in development of new services?
  • Adding non-Skype users doesn’t allow you to edit their information… for example, to add a mobile phone number. Each “call-out” person is defined solely by that phone number.

As I noted in my mini-review on Gizmo, the pricing of the two services is very similar now. Skype has a promotion going on that actually makes it less expensive, but I’m a bit concerned about the long term if competitors like Gizmo can’t gain enough traction to influence pricing. Still, the VOIP market is still extremely young, and I’m enjoying it far too much to simply wait for it to shake out. The convenience of having my phone follow my Mac is wonderful, and I’m sure it’s going to be great having Skype available. I much prefer this to getting a (yuck!) cellphone.

Skype's Somewhat Cluttered Main Window from Version 1.4, July 2006

I’ve been very impressed with the speed with which Skype is being developed and evolved. There must have been a couple dozen releases of Skype in the last 3 months, and just this week Skype finalized their 2.0 client for Mac OS X with video support. To give you some idea of how much Skype has changed, this screenshot is from the version I downloaded in July, which was still a late release of version 1.4. The 1.5 release was just entering beta at the time. The screenshot at the top of the article is from the 2.0 release, with the interface introduced in version 1.5.

If you look into VOIP, my main lesson so far is: Be sure to get a headset. Using one of these tools with a bare microphone or iSight camera just isn’t going to be fun for whoever you’re talking to. Too much echo, as your voice reverberates between the speaker and the mike and your mouth. And you can’t just turn off the speakers, you know… cause then you can’t hear what the other party is saying! :-)

Version as tested: 2.0.0.6.

    
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